Effective Date: 27 May 2025
Business Name: INTERIOR HOUSE
Business Address: House No. 13, Thomas Nagar, Road No. 5, Bikaner, Rajasthan – 334001
Contact: 8426092093 / 8824092093
All transactions, refunds, and shipping are managed and fulfilled by Pawan Tiles under the brand Interior House.
1. Delivery Coverage
We offer shipping services across most major cities and regions in India. Delivery availability depends on product size, category, and courier service coverage. Please contact our team for confirmation if you are in a remote or out-of-service area.
2. Shipping Charges
- Standard Shipping Charges may apply based on product size, weight, quantity, and delivery location.
- Any applicable shipping charges will be clearly mentioned at the time of order confirmation.
- Large or fragile items may incur additional handling or transport fees.
3. Delivery Timelines
- We aim to dispatch in-stock items within 1–3 business days after order confirmation.
- Estimated delivery time ranges between 2 to 7 business days, depending on your location and courier availability.
- Custom or made-to-order products may require additional processing time, which will be communicated in advance.
4. Order Tracking
Once your order is dispatched, we will provide you with a tracking link or courier details via SMS, email, or WhatsApp (based on your preferred communication mode).
5. Delivery Attempts
- Our delivery partners will make up to two attempts to deliver your order.
- If the package is undeliverable due to incorrect address, customer unavailability, or refusal to accept, the order may be returned to us. Re-delivery will be chargeable.
6. Inspection on Delivery
We request customers to inspect the package at the time of delivery. If the package is damaged or tampered with, please refuse to accept it and notify us immediately.
7. Delays and Exceptions
While we strive to meet all delivery timelines, delays may occur due to:
- Unforeseen circumstances such as weather, strikes, or courier delays
- Remote area access restrictions
- Public holidays or national emergencies
We will communicate any such delay proactively.
8. Shipping Partners
We work with trusted logistics and transport companies to ensure safe and timely delivery of your orders. In certain cases, local delivery partners may be used for bulk or fragile shipments.
9. Contact Us
For questions or support related to your shipment, reach out to:
INTERIOR HOUSE
📍 House No. 13, Thomas Nagar, Road No. 5, Bikaner, Rajasthan – 334001
📞 8426092093 / 8824092093